Robert has conducted workshops and given talks on direct marketing, marketing discipline integration, account management, and related topics for a wide range of organizations. Some examples:
- "Why Client Service Matters:" Address to Avenue A/Razorfish, San Francisco, March 20, 2007.
- Address to [X + 1] senior management, New York, September 6, 2006.
- Keynote at the first Hellenic account management conference, Athens, Greece, May 26, 2006, as part of Advertising Week for SE Europe.
- Keynote to the Carat senior management conference, New York, September 29, 2004.
- "Direct Marketing 101," workshop for students in Columbia University's Masters Degree in Strategic Communications, June 19, 2003.
- "What Makes a Great Account Person," presentation at DM Days New York, June 2, 2003.
- "Managing Relationships," seminar for senior account staff from Omnicom/DAS agencies, March 20, 2001.
- "Everybody's a Client," presentation at Messner Vetere Berger McNamee Schmetterer / EURO RSCG, February 13, 2001.
- "Avoid the Pitch from Hell," presentation to the Association of National Advertisers, Advertising Management Committee, December 7, 2000.
If you would like Robert to speak to your group, on The Art of
Client Service or another area of expertise, please contact him
at robert@solomonstrategic.com.
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